List of affiliates and contact details
| Location | Company name | Address | Contact details | Details of the data protection officer |
|---|---|---|---|---|
| Austria | Philip Morris Austria GmbH | Vorgartenstrasse 206 B-C 1020 Vienna Austria | contact.at@iqos.com Tel: 0800 90 10 91 | |
Bulgaria | Philip Morris Bulgaria EOOD | Building M Plazza, floor 2, 32 Atanas Dukov Str.; Sofia 1407, Bulgaria | contact.bg@iqos.com (or telephone tel.: 0800 40004) | |
| Croatia | Philip Morris Zagreb d.o.o. | Heinzelova 70 10000 Zagreb Croatia | contact.hr@iqos.com Tel.: 0800 9153 | |
| Czech Republic | Philip Morris ĆR a.s. | Vítězná 1, 284 03 Kutná Hora, Czech Republic | pmcz.gdpr@pmi.com | |
| Cyprus | Philip Morris Cyprus Ltd. | Kennedy, 23, 1075, Λευκωσία, Κύπρος (1075, Nicosia, Cyprus) | contact.cy@iqos.com | |
| Denmark | Philip Morris ApS | Copenhagen Towers Ørestads Boulevard 108, 3sal 2300 København S | pmaps@pmi.com tel.: +45 70 23 10 21 | |
| Denmark | AG SNUS | Drejervaenget 1 DK-5610 Assens Denmark | ||
| Estonia | Philip Morris Eesti Osauhing | Tartu mnt. 43 / F.R. Kreutzwaldi 24, Talinn EE-10147 Estonia | info@iqos.ee Tel.: 800 2900 | |
| France | Philip Morris France S.A.S. | 23/25 rue Delarivière Lefoullon 92064 La Défense cedex France | contact.fr@myiqos.com Tel.: 0800 814 814 (free call) | |
| Finland | Philip Morris Finland Oy | Lautatarhankatu 6 00580 Helsinki Finland | info@omavape.fi Tel: 0800 90010 (Mon-Fri 9–13) | |
| Germany | Philip Morris GmbH | Am Haag 14 82166 Gräfelfing Germany | If you are an IQOS consumer:
If you are a consumer of conventional products: | Datenschutz.PMDeutschland@pmi.com |
| Greece | Papastratos Cigarette Manufacturing Company S.A | Imeros Topos, Kororemi location, 19 300 Aspropyrgos Attica Greece | If you are an IQOS consumer: e-mail contact@iqos.gr (or tel.: 800 111 4767 (landline) - 210 4193 888 (from cell phone))
If you are a consumer of conventional products: Marlboro: 800 11 62752 (landline) – 2104193555 (from cell phone) | |
| Hungary | Philip Morris Hungary Ltd. | 1085 Budapest Kálvin tér 12 Hungary | pmhu.gdpr@pmi.com | |
| Italy | Philip Morris Italia S.r.l. | via Po 11, 13, 15, 00198 Roma Italy | servizioclienti@iqos.it or servizioclienti@veev-vape.com tel.: 800 226042 (IQOS) or 800 117722 (Veev) | dpo.external@pmi.com |
| Latvia | SIA Philip Morris Latvia | Krišjāņa Valdemāra iela 62, Rīga, Latvija | contact.lv@iqos.com Tel.: 8 00 200 90 | |
| Lithuania | UAB Philip Morris Baltic | Jogailos g. 4, 01116, Vilnius. Įmonės kodas 300570640, PVM mokėtojo kodas LT 100002442812, Lithuania | info@iqos.lt Tel.: 8 800 200 90 | |
| Montenegro | Philip Morris Montenegro d.o.o. | Svetlane Kane Radevic 3 81000 Podgorica Montenegro | PMSEE.DataProtection@pmi.com | |
| Netherlands | Philip Morris Investments B.V. | Marconilaan 20, 4622 RD Bergen op Zoom, Netherlands | contact.nl@iqos.com Tel.: 0800 9900000 | |
| Netherlands | Philip Morris Holland Holdings B.V. | Marconilaan 20, 4622 RD Bergen op Zoom, Netherlands | TEL 0800 764 6736 | |
| Norway | Philip Morris Norway AS | Dronningens gate 8A, 0152 Oslo. (6th and 7th floor) Norway | Tel: +47 23 10 03 60 | |
| Poland | Philip Morris Polska Distribution Sp. z o.o. | Al. Jana Pawła II 196,31-982 Kraków, Polska |
IQOS: contact.pl@iqos.com
Conventional cigarettes: Tel.: 801 101 000
| |
| Portugal | Tabaqueira II, S.A. | Av. Alfredo da Silva, 35, Albarraque, 2639-002 Rio de Mouro, Portugal | For non-combustible products Tel.: 800 200 098 For cigarettes and other conventional tobacco products: Tel.: 800 600 600
|
|
| Romania | Philip Morris Trading S.R.L. | str. Horia Closca si Crisan nr. 83-105, clădirea A, Otopeni, jud. Ilfov, Romania | PMT.contact@pmi.com | |
| Romania | Philip Morris Romania S.R.L. | str. Horia Closca si Crisan nr. 83-105, Otopeni, jud. Ilfov, Romania | PMT.contact@pmi.com | |
| Slovakia | Philip Morris Slovakia s.r.o. | Galvaniho 19045/19, 821 04 Bratislava, Slovakia | pmsk.gdpr@pmi.com | |
| Slovenia | Philip Morris Ljubljana, trgovsko podjetje, d.o.o. | Letališta cesta 29a, 1000 Ljubljana, Slovenia | contact.si@myiqos.com Tel.: 080 96 96 | |
| Spain | Philip Morris Spain, S.L. | c/ José Lázaro Galdiano, 6 28036 Madrid Spain | contact.es@iqos.com | dpo.external@pmi.com |
| Sweden | Philip Morris Aktiebolag (AB) | Karlavägen 108 104 51 Stockholm Sweden | ||
| Switzerland | Philip Morris Switzerland Sàrl | Chemin de Brillancourt 4, 1006 Lausanne Switzerland | contact.ch@iqos.com Tel.: 0800 050 000
For cigarettes and other conventional tobacco products: Tel.: 0800 000 707 (toll-free), Monday to Friday 0900 to 1700 contact@marlboro.ch or contact@chesterfield.ch | dpo.external@pmi.com |
| Switzerland | Philip Morris Products S.A. | Avenue de Rhodanie 50 1007 Lausanne Switzerland
EU representative: PMI Service Center Europe Sp. z o.o. Al. Jana Pawła II 196,31-982 Kraków, Polska | contact.ch@iqos.com Tel.: 0800 050 000 For cigarettes and other conventional tobacco products: Tel.: 0800 000 707 (toll-free), Monday to Friday 0900 to 1700 contact@marlboro.ch or contact@chesterfield.ch | dpo.external@pmi.com |
| Switzerland | Philip Morris International IT Service Center Sàrl | Avenue de Rhodanie 50 1007 Lausanne Switzerland | contact.ch@iqos.com Tel.: 0800 050 000 For cigarettes and other conventional tobacco products: Tel.: 0800 000 707 (toll-free), Monday to Friday 0900 to 1700 contact@marlboro.ch or contact@chesterfield.ch | dpo.external@pmi.com |
| UK | Philip Morris Limited | 10 Hammersmith Grove London W6 7AP UK | IQOS - customer.services@iqos.co.uk | |
| Albania | Philip Morris Albania Sh.p.k. | Rr. Murat Toptani Kati 1000, Tirana Albania | PMSEE.DataProtection@pmi.com | |
| Algeria | Philip Morris Services S.A. | 06 Rue des Oliviers Hydra 16035 – Alger Algeria | e mail : Contact.dz@pmi.com Tel : + 213 0 21 99 29 00 | |
| Armenia | “Philip Morris Armenia” Limited Liability Company | 2, Vazgen Sargsyan str., 0010, Yerevan, Armenia | contact.am@iqos.com | |
| Bosnia & Herzegovina | Philip Morris BH d.o.o. trgavinu Sarajevo | Trg Solidarnosti 2a 71000 Sarajevo Bosnia and Herzegovina | PMSEE.DataProtection@pmi.com | |
| Egypt | Philip Morris Misr Limited Liability Company | Floors Four & Five, Business Park B2, Cairo Festival City, 90th Street, New Cairo, Cairo, Egypt | CDAInfo.eg@pmi.com | |
| Georgia | Limited Liability Company Philip Morris Georgia | Saarbrucken Square, Tbilisi, Chugureti district, Georgia | General.PMGE@pmi.com | |
| Israel | Philip Morris Ltd. | Habarzel 30 Tel Aviv 6971042 Israel | mail@iqos.co.il | |
| Jordan | Philip Morris Investments B.V./Jordan Ltd.Co. | Na’ur, Umm Albasateen road - Madaba triangle P.O. Box 1875, Amman 11941, Jordan | CDAInfo.jo@pmi.com | |
| Kazakhstan | Philip Morris Kazakhstan LLP | 90 Iliyas Zhansugurov str., Otegen batyr, Ili district, Almatinskaya oblast, Kazakhstan, 040700 | For IQOS users - info@iqos.kz Tel.: 8 8000 80 12 21 | |
| Kuwait | Philip Morris Kuwait Company W.L.L. | Salem AL-Mubarak St. Laila Tower, 5th Floor P.O. Box 9818, Salmiya – 22099, Kuwait | contact.kw@iqos.com | |
| La Reunion | Philip Morris Reunion S.A.R.L. | 4 bis, Rue Antanifotsy, ZA Ravine à Marquet, 97419 La Possession, La Réunion, France | contact.re@myiqos.com Tel.: +262 0800202222
| |
| Lebanon | Philip Morris Management Services (Middle East) Limited - Lebanon Branch | Asaad Rashid Street, Al Moudir Building, 1st Floor, Jal El dib, Beirut, Lebanon | Contact.lb@IQOS.com | |
| North Macedonia | Philip Morris Tutunski Kombinat Prilep LLC Skopje | Sv. Kiril i Metodij 7 1000 Skopje North Macedonia | PMSEE.DataProtection@pmi.com | |
| Moldova | Limited Liability Company Philip Morris Sales & Marketing | 21/3, N. Dimo str., Chisinau, MD-2068, Republic of Moldova | contact.md@iqos.com | |
| Morocco | Philip Morris Maroc Sarl | Boulevard Sidi Mohammed Ben Abdellah, Tour Ivoire 1, 6eme etage, Casablanca Marina, Casablanca 2560 Morocco | Tel: +212 520 205 714 Fax:+212 522 940 618 | |
| Nigeria | Philip Morris Limited | 2nd Floor, Pro Space Center, 18A Olu Holloway (formerly Temple) Road, Ikoyi, Lagos, Nigeria | Pmng.contact@pmi.com | |
| Russia | Philip Morris Sales and Marketing, Ltd. | Tsvetnoy boulevard, 2, 127051, Moscow, Russian Federation | IQOS Customer Care – My@iqos.ru , 7-800-301-47-67 Tel.: 7-800-200-5105 help@parliament.ru Tel.: 7-800-200-27-07 help@boondstreet.ru Tel.: 7-800-200-05-05 help@lmlab.ru Tel.: 7-800-200-11-05 Tel.: 7-800- 100-17-70 | |
| Senegal | Philip Morris Manufacturing Senegal S.A.R.L. | Business address:
Registered address: | pmmsn.dp@pmi.com Tel.: +221338597878 | |
| Serbia | Philip Morris Operations a.d. Nis (DIN ‘Fabrika duvana’ a.d.) | Bulevar 12. februar, 74 18000 Nis Serbia | PMSEE.DataProtection@pmi.com | |
| South Africa | Philip Morris South Africa (Proprietary) Limited | Registered and Physical Address: No. 3 Bridgeways Road, Bridgeway Precinct, Century City, 7446, South Africa | IQOS Customer Care: contact.za@iqos.com Conventional: pmza.dataprotection@pmi.com | |
| Tanzania | Philip Morris Tanzania Limited | Business address: 25 BTA House, Plot No. 211, Oysterbay, Mkadini Street, Dar es Salaam, Tanzania
Mailing: P.O. Box 23498, Dar es Salaam 1534, Tanzania
Registered address: 25 BTA House, Plot No. 211, Oysterbay, Mkadini Street, Dar es Salaam 2535 | ReceptionDarEsSalaam.PMTZ@pmi.com Tel.: +255 411 200 477 | ReceptionDarEsSalaam.PMTZ@pmi.com (or tel.: +255 411 200 477) |
| Tunisia | Philip Morris North Africa SARL | Rue du Lac Windermere - Les Berges du Lac, Immeuble Emeraude Palace - Bureaux BM1 et AM1, Tunis 1504 Tunisia | wael.benromdhane@pmi.com | |
| Turkey | PHILSA Philip Morris Sabancı Sigara ve Tütüncülük Sanayi ve Ticaret A.Ş. | Address : 7 Eylül Mahallesi Philsa Caddesi No 32 35860 Torbalı İzmir / Turkey | PMTR.dataprivacy@pmi.com Tel.: 4444456 | PMTR.dataprivacy@pmi.com (or tel.: 4444456) |
| Turkey | Philip Morris SA, Philip Morris Sabancı Pazarlama ve Satış A.Ş. | Address: KüçükÇamlıca Mah. Ord.Prof.Fahrettin Kerim Gökay Cad. No:58-58/1 KüçükÇamlıca -Üsküdar 34696 İstanbul / Turkey | PMTR.dataprivacy@pmi.com Tel.: 4444456 | PMTR.dataprivacy@pmi.com (or tel.: 4444456) |
| Ukraine | PrJSC Philip Morris Ukraine | 1, Polyoviy Vyizd, Dokuchayevske Village, Kharkiv District, Kharkiv Region 62482, Ukraine | contact.ua@iqos.com | |
| Ukraine | Limited Liability Company Philip Morris Sales and Distribution | 30 Spaska st. Podil Plaza, 5th floor Kyiv, 04070, Ukraine | contact.ua@iqos.com | |
| United Arab Emirates | Philip Morris Management Services (Middle East) Limited | Building 2, The Gate District, Dubai International Financial Center, Dubai, United Arab Emirates | contact.ae@iqos.com | |
| Argentina | Massalin Particulares S.R.L | Antonio Malaver 550, 1st Floor, Vicente López, Provincia de Buenos Aires, Argentina | privacidad.conosur@pmi.com
Tel: 0800-888-1000 / 0800-333-7445 / 0800-999-7275 | |
| Argentina | Philip Morris Latin America Services S.R.L. | Juan Carlos Cruz 1960, 3rd floor - Vicente López, Provincia de Buenos Aires, Argentina | privacidad.conosur@pmi.com | |
| Aruba | Superior Tobacco Co N.V. | Wayaca 43-A, Oranjestad Oost, Aruba | ||
| Brazil | Philip Morris Brasil Indústria e Comércio Ltda. | Rua Victor Frederico Baumhardt, 505, Distrito industrial, Santa Cruz do Sul – RS, CEP 96835-749 | Dados.Privacidade@pmi.com | dpo.external@pmi.com |
| Canada | Rothmans, Benson & Hedges Inc. | 1500 Don Mills Road North York M3B 3L1 ON Canada | info@iqos.ca contact.ca@veev-vape.com Tel.: 1-800-304-4033
| for Quebec: dpo.external@pmi.com |
| Chile | Philip Morris Chile Comercializadora Limitada | Avenida Kennedy 5735, Of 509, Torre Marriot Poniente, Las Condes, Santiago, Chile | privacidad.conosur@pmi.com | |
| Colombia | Compañía Colombiana de Tabaco S.A.S. | Cra. 52 No. 4-96, Medellín, Antioquia, Colombia | proteccion.datos@pmi.com Tel.: 01 8000 1 8000 1 | |
| Costa Rica | Mendiola y Compañía Sociedad Anónima | República de Costa Rica, Heredia, Belén, Ribera, oficinas de Tabacalera Costarricense al costado oeste de la Firestone | privacidad.cam@pmi.com | |
| Curacao | Superior Tobacco Company | Curacao N.V., Mahaaiweg #7, Willemstad, Curacao | info.cu@pmi.com | |
| Dominican Republic | Philip Morris Dominicana, S.A. | Av. Winston Churchill No. 1099, Torre Acrópolis, Piso 22, Piantini, Santo Domingo, Dominican Republic | info.dr@pmi.com | |
| Ecuador | Industrias del Tabaco, Alimentos y Bebidas S.A. ITABSA | Avenida Chimborazo 705 y Pampite. Centro de Negocios La Esquina, Bloque 3. Ecuador-Cumbayá | proteccion.datos@pmi.com
| |
| El Salvador | Philip Morris El Salvador Sociedad Anonima de Capital Variable | República de El Salvador, San Salvador, 87 Avenida Norte y 11 Calle Poniente, Colonia Escalón, Condominio Torre Futura | privacidad.cam@pmi.com Tel.: 800 6505 | |
| Guatemala | Tabacalera Centroamericana Sociedad Anonima (TACASA). | República de Guatemala, Guatemala, Zona 10, Boulevard Los Próceres 24-69, Edificio Empresarial Zona Pradera, Torre IV, Nivel 18 | privacidad.cam@pmi.com Tel.: 1800 300 0159 | |
| Mexico | Philip Morris Mexico Productos Y Servicios, Sociedad de Responsabilidad Limitada de Capital Variable | Lago Zurich #245, Edificio Presa Falcón, tercer piso, Col. Ampliación Granada. Alcaldía Miguel Hidalgo. C.P. 11529, Ciudad de México | aviso.privacidad@pmi.com | aviso.privacidad@pmi.com |
| Nicaragua | Philip Morris Nicaragua Sociedad Anonima | República de Nicaragua, Managua, Semáforo Villa Fontano ½ C norte, Edificio Invercasa, Torre III, 5to piso | privacidad.cam@pmi.com Tel.: 001 800 220 1880 | |
| Panama | Philip Morris Panama Sociedad en Comandita por Acciones | República de Panamá, Panamá, Costa del Este, Torre Bladex, piso 6 | privacidad.cam@pmi.com Tel.: 011 00 800 226 6669 | |
| Paraguay | Philip Morris Paraguay S.A. | Aviadores del Chaco 2665, 1st Floor, Asunción, Paraguay | privacidad.conosur@pmi.com | |
| Peru | Philip Morris Peru, Sociedad Anónima | Victor Andres Belaunde 147 Edificio Real 2, San Isidro, Lima, Perú | proteccion.datos@pmi.com Tel.: +51 1 6343200 | |
| Uruguay | Abal Hermanos S.A. | Gabriel Otero 6462, 1st Floor, Montevideo, Uruguay | privacidad.conosur@pmi.com | |
| Venezuela | C.A. Tabacalera Nacional (CATANA) | Avenida Francisco de Miranda, Edificio KPMG piso 6, Chacao – Caracas. Venezuela | proteccion.datos@pmi.com
| |
| Australia | Philip Morris Limited | L6, 30 Convention Centre Pl, South Wharf, Victoria, Australia 3006 | Tel: +61 0 8531 1000 | |
| Bangladesh | Philip Morris Bangladesh Limited | Impetus Center, Level-8, 242/B Tejgaon-Gulshan Link Road, Tejgaon I/A, Dhaka-1208, Bangladesh | Tel: +880 9666-345199 | |
| China | Philip Morris (China) Management Co. Ltd. | Unit 3118, 31/F, China World Tower 2, No. 1 Jianguomenwai Avenue, Beijing, China | Tel: +86 10 5928 0288 | |
| Hong Kong & Macau | Philip Morris Asia Limited | 24/F, Devon House, Taikoo Place, 979 King’s Road, Quarry Bay, Hong Kong | Tel.: (+852) 2825-1600 (or write to: Data Collection Manager, Philip Morris Asia Limited, 24/F Devon House, Taikoo Place, Suites 2402-11, 979 King's Road, Quarry Bay, Hong Kong) | |
| India | IPM India Wholesale Trading Private Ltd. | 2nd Floor, Tower C, DLF Cyber Park, Udyog Vihar, Phase III, Gurgaon, Haryana – 122002 | Tel: +91 (11) 42195401 | |
| Indonesia | PT Golf Taman Dayu | Jl. Raya Surabaya Malang Km. 48 Pasuruan 67156 - Indonesia | indra.nasution@sampoerna.com | |
| Indonesia | PT Taman Dayu | Jl. Raya Surabaya Malang Km. 48 Pasuruan 67156 - Indonesia | indra.nasution@sampoerna.com | |
Japan
日本 | Philip Morris Japan Godo Kaisha
フィリップ モリス ジャパン 合同会社 | Sanno Park Tower, 22nd Floor
100-6190 | IQOS Customer Center: customer-center@iqos.jp Tel.: 0120-308-755 Marlboro Customer Office: marlboro_info@custhelp.com Tel.: 0120-308-755 LARK Customer Office: lark@custhelp.com Tel.: 0120-308-755 Virginia S Customer Office: vs@custhelp.com Tel.: 0120-308-755 Parliament Customer Office: parliament@custhelp.com Tel.: 0120-308-755
IQOSカスタマーセンター：Customer-center@iqos.jp | Shea Lil Goh (President)
シェリー・ゴー（社長） |
| Korea (Republic of Korea) | Philip Morris Korea Inc. | 25fl One IFC 10 Gukjegeumyung-ro, Yeongeungpo-gu Seoul Republic of Korea | contact.kr@iqos.com Tel.: 02-3707-0700 | sueyoung.yun@pmi.com |
| Malaysia | Philip Morris (Malaysia) Sdn. Bhd. | Sendirian Berhad 16th Floor, Menara Milenium, No. 8 Jalan Damanlela, Bukit Damansara, 50490 Kuala Lumpur, Malaysia | contact.my@iqos.com Tel.: 1800-88-3858) | |
| Maldives | Philip Morris Exports | Avenue de Rhodanie 50, 1007 Lausanne | CHTransferPricingSupport.PMI@pmi.com | |
| New Zealand | Philip Morris (New Zealand) Limited | Ground Floor 46 Sale Street Auckland CBD Auckland 1010 New Zealand |
Tel.: 0800 810 433 | dpo.external@pmi.com |
| Pakistan | Philip Morris (Pakistan) Limited | 19th Floor, The Harbour Front, Dolmen City, Hc-3, Block 4, Clifton, Karachi 75600 Sindh, Pakistan | Tel: +92 (21) 35209600-01 | |
| Philippines | PMI Business Solutions (Philippines) Inc. | 15/F and 16/F, 8 Rockwell, Hidalgo Drive, Rockwell Center, 1210 Makati City, Philippines | privacy.PH@pmi.com | |
| Philippines | PMFTC Inc. | Plants C & D, Champaca Street, Brgy. Fortune, Marikina City Philippines | privacy.PH@pmi.com Tel.: (02) 886-5901 | |
| Singapore | Philip Morris Singapore Pte. Ltd. | 3791 Jalan Bukit Merah #18-08 E-Centre@Redhill Singapore 159471 | Tel.: (+65) 6413-0870 | |
| Taiwan | Philip Morris Taiwan S.A. Taiwan Branch | 13th Floor, No. 68, Section 5, Zhongxiao East Road, Xinyi District, Taipei City , Taiwan, R.O.C. | Tel.: (+886) 2-2650-3168 | |
| Thailand | Philip Morris (Thailand) Limited, Thailand Branch | 689 Bhiraj Tower, 39-40th Floor, Sukhumvit Road, Klongton Nua, Wattana, Bangkok 10110 Thailand | michael.rehnberg@pmi.com Tel.: +66 2 065 9757 | |
| Vietnam | Vinataba – Philip Morris Limited Ho Chi Minh Branch | Level 15, Vincom Center, 45A Ly Tu Trong Street, District 1, Ho Chi Minh City, Vietnam | PhanNam.Nguyen@pmi.com |