- List of affiliates and contact details

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List of affiliates and contact details

LocationCompany nameAddressContact detailsDetails of the data protection officer 
AustriaPhilip Morris Austria GmbH
Vorgartenstrasse 206 B-C
1020 Vienna
Austria
contact.pmat@pmi.com 
BulgariaPhilip Morris Bulgaria EOODBuilding M Plazza, floor 2, 32 Atanas Dukov Str.; Sofia 1407, Bulgariacontact.bg@iqos.com (or telephone tel.: 0800 40004) 
CroatiaPhilip Morris Zagreb d.o.o.Heinzelova 70
10000 Zagreb
Croatia
contact.hr@iqos.com
Tel.: 0800 9153
 
Czech RepublicPhilip Morris ĆR a.s.Vítězná 1, 284 03 Kutná Hora, Czech Republicpmcz.gdpr@pmi.com 
DenmarkPhilip Morris ApSWeidekampsgade 14A
2300 Copenhagen S
Denmark
pmaps@pmi.com
tel.: +45 70 23 10 21
 
EstoniaPhilip Morris Eesti OsauhingTartu mnt. 43 / F.R. Kreutzwaldi 24,
Talinn EE-10147
Estonia
tallinn.admin@pmi.com
Tel.: +372 605 0400
 
FrancePhilip Morris France S.A.S.23/25 rue Delarivière Lefoullon
92064 La Défense cedex
France
contact.fr@myiqos.com
Tel.: 0800 814 814 (free call)
 
GermanyPhilip Morris GmbHAm Haag 14
82166 Gräfelfing
Germany

If you are an IQOS consumer:
e-mail: kontakt@iqos.de (or tel.: 800 111 4767 (free from landline and cell phone))

If you are a consumer of conventional products:
e-mail: CRMConsumerService.PMG@pmi.com (or tel.: 0800 555 0606 (free from landline or cell phone))

Datenschutz.PMDeutschland@pmi.com
GreecePapastratos Cigarette Manufacturing Company S.AImeros Topos, Kororemi location, 19 300 Aspropyrgos
Attica
Greece

If you are an IQOS consumer:

e-mail contact@iqos.gr (or tel.: 800 111 4767 (landline) - 210 4193 888 (from cell phone))

 

 

 

If you are a consumer of conventional products:

Marlboro: 800 11 62752 (landline) – 2104193555 (from cell phone)
Assos: 800 11 27767 (landline) – 2104193200 (from cell phone)
L&M: 800 11 11524 (landline) – 2104193333 (from cell phone)
Philip Morris: 800 11 11847 (landline)

 
HungaryPhilip Morris Hungary Ltd.1085 Budapest
Kálvin tér 12
Hungary
pmhu.gdpr@pmi.com 
ItalyPhilip Morris Italia S.r.l.via Po 11, 13, 15, 00198
Roma
Italy
servizioclienti@iqos.com
Tel.: 800 226042
 
LatviaSIA Philip Morris LatviaPulkveža Brieža 21-6
LV 1010 Rīga
Latvija
contact.lv@iqos.com
Tel.: 8 00 200 90
 
LithuaniaUAB Philip Morris BalticJogailos g. 4, 01116, Vilnius. Įmonės kodas
300570640, PVM mokėtojo kodas LT
100002442812, Lithuania

info@iqos.lt

Tel.: 8 800 200 90

 
NetherlandsPhilip Morris Holland B.V.Marconilaan 20, 4622 RD Bergen op Zoom, Netherlands

contact.nl@iqos.com

Tel.: 0800 9900000

 
PolandPhilip Morris Polska Distribution Sp. z o.o.Al. Jana Pawła II 196,31-982 Kraków, Polska

IQOS:

contact.pl@myiqos.com

Tel.: 801 801 501 or 22 455 1404

 

Conventional cigarettes: kontakt@konsumentpm.pl

Tel.: 801 101 000

 
PortugalTabaqueira II, S.A.Av. Alfredo da Silva, 35, Albarraque, 2639-002 Rio de Mouro, Portugal

privacidade@iqos.pt

Tel.: 800200098

 
RomaniaPhilip Morris Trading S.R.L.str. Horia Closca si Crisan nr. 83-105, clădirea A, Otopeni, jud. Ilfov, RomaniaPMT.contact@pmi.com 
RomaniaPhilip Morris Romania S.R.L.str. Horia Closca si Crisan nr. 83-105, Otopeni, jud. Ilfov, RomaniaPMT.contact@pmi.com 
SlovakiaPhilip Morris Slovakia s.r.o.Galvaniho 15/A, 821 04 Bratislava, Slovakiapmsk.gdpr@pmi.com 
SloveniaPhilip Morris Ljubljana, trgovsko podjetje, d.o.o.Letališta cesta 29a, 1000 Ljubljana, Slovenia

contact.si@myiqos.com

Tel.: 080 96 96

 
SpainPhilip Morris Spain, S.L.c/ José Lázaro Galdiano, 6
28036 Madrid
Spain
Privacidad.PMS@pmi.com 
SwitzerlandPhilip Morris S.A.

Chemin de Brillancourt 4, 1006 Lausanne Switzerland

contact.ch@iqos.com

Tel.: 0800 050 000

 
SwitzerlandPhilip Morris Products S.A.

Avenue de Rhodanie 50

1007 Lausanne

Switzerland

 

EU representative:

PMI Service Center Europe Sp. z o.o.

Al. Jana Pawła II 196,31-982 Kraków, Polska

contact.ch@iqos.com
 
SwitzerlandPhilip Morris International IT Service Center SàrlAvenue de Rhodanie 50
1007 Lausanne
Switzerland
contact.ch@iqos.com 
UKPhilip Morris Limited10 Hammersmith Grove
London
W6 7AP
UK

IQOS - customer.services@iqos.co.uk
Tel.: 0800 432 0000

 

VIVID - info@vividvapours.com
Tel.: 0800 0858 858

 
AlbaniaPhilip Morris Albania Sh.p.k.Rr. Murat Toptani Kati
1000, Tirana
Albania
PMSEE.DataProtection@pmi.com 
Armenia“Philip Morris Armenia” Limited Liability Company2, V. Sargsyan str., 0010, Yerevan, Armeniacontact.am@iqos.com 
Bosnia & HerzegovinaPhilip Morris BH d.o.o. trgavinu SarajevoTrg Solidarnosti 2a
71000 Sarajevo
Bosnia and Herzegovina
PMSEE.DataProtection@pmi.com 
EgyptPhilip Morris Misr Limited Liability CompanyFloors Four & Five, Business Park B2, Cairo Festival City, 90th Street, New Cairo, Cairo, EgyptCommunications.EG@pmi.com 
GeorgiaLimited Liability Company Philip Morris Georgia1 Tabidze / 2 Leonidze Street, Tbilisi 0114, GeorgiaGeneral.PMGE@pmi.com 
IsraelPhilip Morris Ltd.Habarzel 30
Tel Aviv 6971042
Israel
mail@iqos.co.il 
JordanPhilip Morris Investments B.V./Jordan Ltd.Co.Na’ur, Umm Albasateen road - Madaba triangle
P.O. Box 1875, Amman 11941, Jordan
PMJO.privacyenquiries@pmi.com 
KazakhstanPhilip Morris Kazakhstan LLP90 Iliyas Zhansugurov str., Otegen batyr, Ili district, Almatinskaya oblast, Kazakhstan, 040700

For IQOS users - info@iqos.kz

Tel.: 8 8000 80 12 21

For LAS - pmk.base@pmi.com

 
KuwaitPhilip Morris Kuwait Company W.L.L.P.O. Box 9818, Salmiya – 22099, KuwaitPMME.DataPrivacy@pmi.comPMME.DataPrivacy@pmi.com
La ReunionPhilip Morris Reunion S.A.R.L.4 bis, Rue Antanifotsy, ZA Ravine à Marquet, 97419 La Possession, La Réunion, France

contact.re@myiqos.com

Tel.: +262 800 814 814

 
LebanonPhilip Morris Management Services (Middle East) Limited - Lebanon BranchAsaad Rashid Street, Al Moudir Building, 1st Floor, Jal El dib, Beirut, Lebanonpmlb.privacyenquiries@pmi.compmlb.privacyenquiries@pmi.com
MacedoniaPhilip Morris Tutunski Kombinat Prilep LLC SkopjeSv. Kiril i Metodij 7
1000 Skopje
Macedonia
PMSEE.DataProtection@pmi.com 
MoldovaLimited Liability Company Philip Morris Sales & Marketing21/3, N. Dimo str., Chisinau, MD-2068, Republic of Moldovacontact.md@iqos.com 
MoroccoPhilip Morris Maroc SarlBoulevard Sidi Mohammed Ben Abdellah, Tour Ivoire 1, 6eme etage, Casablanca Marina, Casablanca 2560
Morocco
Tel: +212 520 205 714
Fax:+212 522 940 618 
 
NigeriaPhilip Morris Limited
2nd Floor, Pro Space Center, 18A Olu Holloway (formerly Temple) Road, Ikoyi, Lagos, NigeriaPmng.contact@pmi.com 
RussiaPhilip Morris Sales and Marketing, Ltd.Tsvetnoy boulevard, 2, 127051, Moscow, Russian Federation

IQOS Customer Care – My@iqos.ru , 7-800-301-47-67  

Conventional: 

help@marlboro.ru

Tel.: 7-800-200-5105

help@parliament.ru

Tel.: 7-800-200-27-07

help@boondstreet.ru

Tel.: 7-800-200-05-05

help@lmlab.ru

Tel.: 7-800-200-11-05
help@mrphilipmorris.ru

Tel.: 7-800- 100-17-70

 
SenegalPhilip Morris Manufacturing Senegal S.A.R.L.

Business address:
Km 4, Boulevard du Centenaire de la Commune de Dakar, Pikine, Dakar, Senegal

 

Registered address:
km 11,5 Route de Rufisque, Boulevard du centenaire de la Commune de Dakar, Dakar, Senegal

pmmsn.dp@pmi.com

Tel.: +221338597878

 
SerbiaPhilip Morris Operations a.d. Nis (DIN ‘Fabrika duvana’ a.d.)Bulevar 12. februar, 74
18000 Nis
Serbia
PMSEE.DataProtection@pmi.com 
South AfricaPhilip Morris South Africa (Proprietary) Limited

Registered and Physical Address:

No. 3 Bridgeways Road, Bridgeway Precinct, Century City, 7446, South Africa

IQOS Customer Care: contact.za@iqos.com

Conventional: 
pmza.dataprotection@pmi.com
 
TanzaniaPhilip Morris Tanzania Limited

Business address: 25 BTA House, Plot No. 211, Oysterbay, Mkadini Street, Dar es Salaam, Tanzania

 

Mailing: P.O. Box 23498, Dar es Salaam 1534, Tanzania

 

Registered address: 25 BTA House, Plot No. 211, Oysterbay, Mkadini Street, Dar es Salaam 2535
Tanzania

ReceptionDarEsSalaam.PMTZ@pmi.com

Tel.: +255 411 200 477

ReceptionDarEsSalaam.PMTZ@pmi.com (or tel.: +255 411 200 477)
TunisiaPhilip Morris North Africa SARLRue du Lac Windermere - Les Berges du Lac, Immeuble Emeraude Palace - Bureaux BM1 et AM1, Tunis 1504
Tunisia
wael.benromdhane@pmi.com 
TurkeyPHILSA Philip Morris Sabancı Sigara ve Tütüncülük Sanayi ve Ticaret A.Ş.Address : 7 Eylül Mahallesi Philsa Caddesi No 32 35860 Torbalı İzmir / Turkey

PMTR.dataprivacy@pmi.com

Tel.: 4444456

PMTR.dataprivacy@pmi.com (or tel.: 4444456)
TurkeyPhilip Morris SA, Philip Morris Sabancı Pazarlama ve Satış A.Ş.Address: KüçükÇamlıca Mah. Ord.Prof.Fahrettin Kerim Gökay Cad. No:58-58/1 KüçükÇamlıca -Üsküdar 34696 İstanbul / Turkey

PMTR.dataprivacy@pmi.com

Tel.: 4444456

PMTR.dataprivacy@pmi.com (or tel.: 4444456)
UkrainePrJSC Philip Morris Ukraine1, Polyoviy Vyizd, Dokuchayevske Village, Kharkiv District, Kharkiv Region 62482, Ukrainecontact.ua@iqos.com 
UkraineLimited Liability Company Philip Morris Sales and Distribution45 Elektrotechnichna str., 02660, Kyiv, Ukrainecontact.ua@iqos.com 
United Arab EmiratesPhilip Morris Management Services (Middle East) LimitedBuilding 2, The Gate District, Dubai International Financial Center, Dubai, United Arab EmiratesPMME.DataPrivacy@pmi.com 
ArgentinaMassalin Particulares S.R.LAntonio Malaver 550, 1st Floor, Vicente López, Provincia de Buenos Aires, Argentinaprivacidad.conosur@pmi.com 
ArgentinaPhilip Morris Latin America Services S.R.L.Juan Carlos Cruz 1960, 3rd floor - Vicente López, Provincia de Buenos Aires, Argentinaprivacidad.conosur@pmi.com 
BrazilPhilip Morris Brasil Indústria e Comércio Ltda.Address: Rua Cândido de Abreu, 70
4º e 5º andar – Torre Corporate
Centro Cívico 
 80530-000 Curitiba (PR), Brazil
Dados.Privacidade@pmi.com 
CanadaRothmans, Benson & Hedges Inc.
1500 Don Mills Road
North York
M3B 3L1
ON
Canada

info@iqos.ca

Tel.: 1-800-304-4033

 
ChilePhilip Morris Chile Comercializadora LimitadaAvenida Kennedy 5735, Of 509, Torre Marriot Poniente, Las Condes, Santiago, Chileprivacidad.conosur@pmi.com 
ColombiaCompañía Colombiana de Tabaco S.A.S. Registered offices at Cra. 52 No. 4-96, Medellín, Antioquia, Colombia

protección.datos@pmi.com

Tel.: 01 8000 1 8000 1

 
Costa RicaMendiola y Compañía Sociedad AnónimaRepública de Costa Rica, Heredia, Belén, Ribera, oficinas de Tabacalera Costarricense al costado oeste de la Firestoneprivacidad.cam@pmi.com 
CuracaoSuperior Tobacco CompanyCuracao N.V., Mahaaiweg #7, Willemstad, Curacaoinfo.cu@pmi.com 
Dominican RepublicPhilip Morris Dominicana, S.A.Av. Winston Churchill No. 1099, Torre Acrópolis, Piso 22, Piantini, Santo Domingo, Dominican Republicinfo.dr@pmi.com 
EcuadorIndustrias del Tabaco, Alimentos y Bebidas S.A. ITABSAAvenida Chimborazo 705 y Pampite. Centro de Negocios La Esquina, Bloque 3. Ecuador-Cumbayá

protección.datos@pmi.com

Tel.: 01 8000 1 8000 1

 
EcuadorProveedora Ecuatoriana S.A. PROESAAvenida Chimborazo 705 y Pampite. Centro de Negocios La Esquina, Bloque 3. Ecuador-Cumbayá

protección.datos@pmi.com

Tel.: 01 8000 1 8000 1

 
EcuadorTabacalera Andina S.A. TANASAAvenida Chimborazo 705 y Pampite. Centro de Negocios La Esquina, Bloque 3. Ecuador-Cumbayá

protección.datos@pmi.com

Tel.: 01 8000 1 8000 1

 
El SalvadorPhilip Morris El Salvador Sociedad Anonima de Capital VariableRepública de El Salvador, San Salvador, 87 Avenida Norte y 11 Calle Poniente, Colonia Escalón, Condominio Torre Futura

privacidad.cam@pmi.com

Tel.: 800 6505

 
GuatemalaTabacalera Centroamericana Sociedad Anonima (TACASA).República de Guatemala, Guatemala, Zona 10, Boulevard Los Próceres 24-69, Edificio Empresarial Zona Pradera, Torre IV, Nivel 18

privacidad.cam@pmi.com

Tel.: 1800 300 0159

 
MexicoPhilip Morris Mexico Productos Y Servicios, Sociedad de Responsabilidad Limitada de Capital VariableLago Zurich #245, Edificio Presa Falcón, tercer   piso, Col. Ampliación Granada. Alcaldía Miguel Hidalgo. C.P. 11529, Ciudad de Méxicoaviso.privacidad@pmi.comaviso.privacidad@pmi.com
NicaraguaPhilip Morris Nicaragua Sociedad AnonimaRepública de Nicaragua, Managua, Semáforo Villa Fontano ½ C norte, Edificio Invercasa, Torre III, 5to piso

privacidad.cam@pmi.com

Tel.: 001 800 220 1880

 
PanamaPhilip Morris Panama Sociedad en Comandita por AccionesRepública de Panamá, Panamá, Costa del Este, Torre Bladex, piso 6

privacidad.cam@pmi.com

Tel.: 011 00 800 226 6669

 
ParaguayPhilip Morris Paraguay S.A.Aviadores del Chaco 2665, 1sr Floor, Asunción, Paragiayprivacidad.conosur@pmi.com 
PeruPhilip Morris Peru, Sociedad AnónimaVictor Andres Belaunde 147 Edificio Real 2, San Isidro, Lima, Perú

protección.datos@pmi.com

Tel.: 01 8000 1 8000 1

 
UruguayAbal Hermanos S.A.Gabriel Otero 6462m 1st Floor, Montevideo, Uruguayprivacidad.conosur@pmi.com 
VenezuelaC.A. Tabacalera Nacional (CATANA)Avenida Francisco de Miranda, Edificio KPMG piso 6, Chacao – Caracas. Venezuela

protección.datos@pmi.com

Tel.: 01 8000 1 8000 1

 
AustraliaPhilip Morris LimitedL6, 30 Convention Centre Pl, South Wharf, Victoria, Australia 3006Privacyofficer.PMAU@pmi.comPrivacyofficer.PMAU@pmi.com
ChinaPhilip Morris (China) Management Co. Ltd.Unit 3118, 31/F, China World Tower 2, No. 1 Jianguomenwai Avenue, Beijing, ChinaDataProtection.CN@pmi.com 
Hong Kong & MacauPhilip Morris Asia Limited24/F, Devon House, Taikoo Place, 979 King’s Road, Quarry Bay, Hong KongPrivacy.HK@pmi.com

(or write to: Data Collection Manager, Philip Morris Asia Limited, 24/F Devon House, Taikoo Place, Suites 2402-11, 979 King's Road, Quarry Bay, Hong Kong)
 
IndonesiaPT Golf Taman DayuJl. Raya Surabaya Malang Km. 48 Pasuruan 67156 - Indonesiahananto.swasono@sampoerna.com 
IndonesiaPT Taman DayuJl. Raya Surabaya Malang Km. 48 Pasuruan 67156 - Indonesiahananto.swasono@sampoerna.com 
JapanPhilip Morris Japan Godo KaishaSanno Park Tower, 22nd Floor
2-11-1, Nagata-cho
Tokyo 100-6190 Japan

IQOS Customer Center:

Tel.: 0120-190-517

Marlboro Customer Office: marlboro_info@custhelp.com

Tel.: 0120-589-955

LARK Customer Office: lark@custhelp.com

Tel.: 0120-822-254

Virginia S Customer Office: vs@custhelp.com

Tel.: 0120-327-400

Parliament Customer Office: parliament@custhelp.com

Tel.: 0120-071-633

 
Korea (Republic of Korea)Philip Morris Korea Inc.25fl One IFC
10 Gukjegeumyung-ro, Yeongeungpo-gu
Seoul
Republic of Korea

contact.kr@iqos.com

Tel.: 02-3707-0700

Eileen.Kim@pmi.com
MalaysiaGodfrey Phillips (Malaysia)Sendirian Berhad
16th Floor, Menara Milenium, No. 8 Jalan Damanlela, Bukit Damansara, 50490 Kuala Lumpur, Malaysia

contact.my@iqos.com

Tel.: 1800-88-3858)

 
New ZealandPhilip Morris (New Zealand) LimitedAscot Office Park, Level 3, Building D, 95 Ascot Ave, Greenlane, Auckland 1051, New ZealandTel.: +649 531 5060Privacyofficer.PMNZ@pmi.com
PakistanPhilip Morris (Pakistan) Limited19th Floor, The Harbour Front,
Dolmen City, Hc-3,
Block 4, Clifton,
Karachi 75600
Sindh, Pakistan
jehanzeb.raoof@pmi.com 
PhilippinesPMFTC Inc.Plants C & D, Champaca Street, Brgy. Fortune, Marikina City
Philippines

privacy.PH@pmi.com

Tel.: (02) 886-5901

 
SingaporePhilip Morris Singapore Pte. Ltd.3791 Jalan Bukit Merah
#18-08 E-Centre@Redhill
Singapore 159471
Singapore.DPO@pmi.comSingapore.DPO@pmi.com
TaiwanPhilip Morris Taiwan S.A. Taiwan Branch9/F., No. 98, Jhouzih St., Neihu Dist., Taipei City 114, Taiwan, R.O.C.

privacy.tw@pmi.com

Tel.: (+886) 2-2650-3168

 
ThailandPhilip Morris (Thailand) Limited, Thailand Branch689 Bhiraj Tower, 39-40th Floor, Sukhumvit Road, Klongton Nua, Wattana, Bangkok 10110 Thailand

michael.rehnberg@pmi.com

Tel.: +66 2 065 9757

 
VietnamVinataba – Philip Morris Limited Ho Chi Minh BranchLevel 15, Vincom Center, 45A Ly Tu Trong Street, District 1, Ho Chi Minh City, VietnamPhanNam.Nguyen@pmi.com